Job Description:

This position directs the comprehensive administration of our training operations. As the core of our training delivery system, you will focus on achieving operational excellence and high customer satisfaction by:

• Driving Operations: Overseeing strategic session scheduling and providing dedicated instructor support.

• Ensuring Compliance: Guaranteeing strict adherence to MOLIT regulatory standards and TSA guidelines.

• Maintaining Stability: Upholding a highly stable, efficient, and customer-focused training environment.

Responsibilities :

• Strategic Scheduling: Collaborate with the scheduling team to assign instructors to Full Flight Simulator (FFS) sessions. Effectively balance customer airlines&39; monthly draft schedules with internal training needs to optimize resource utilization.

• Real-Time Communication: Serve as the primary communication hub, guaranteeing that all stakeholders receive immediate updates regarding schedule adjustments, training issues, or operational irregularities.

• Resource Forecasting: Analyse customer training forecasts to execute strategic manpower planning, proactively securing instructor availability.

• Records Management: Supervise the maintenance of all physical and digital training records, ensuring strict adherence to the Korean Aviation Safety Act and specific customer standards.

• Regulatory Compliance & Audit Preparation: Assist in preparing for and navigating critical annual and biennial audits conducted by major stakeholders, including MOLIT, AIRBUS, and Korean Air.

• Digital Integrity & System Management: Oversee the Electronic Training Schedule and Records system (iFlight) to maintain total data accessibility and accuracy. Regularly audit Voyage and Training records to swiftly identify and resolve any discrepancies.

• Travel Logistics: Coordinate with ticketing personnel to arrange instructor flight reservations and secure hotel accommodations.

• Financial Administration: Process monthly instructor expense claims and compile accurate training activity data to support payroll operations.

• Procurement & Facility Management: Monitor office inventory and procure necessary supplies and equipment to maintain a fully functional training environment.

• Qualification Tracking: Provide administrative support for instructor qualification management, including precise data entry, record verification, and strict document control.

• Audit & Inspection Support: Assist in the logistical execution and documentation of internal evaluations, facility inspections, and external audits.

Personal Skills

• Analytical Planning: Accurately forecasts manpower needs by analysing shifting airline demands to guarantee optimal resource allocation.

• Operational Agility: Swiftly adapts and reorganizes complex schedules during irregular operations or technical failures, maintaining peak service quality under pressure.

• Meticulous Detail Orientation: Maintains flawless training records and documentation with pinpoint precision to eliminate regulatory and operational risks.

Interpersonal Skills

• Cross-Cultural Communication: Guides and supports a diverse, international team of instructors through local administrative processes with cultural sensitivity and clarity.

• Proactive Collaboration: Serves as a vital bridge between airline schedulers, logistics teams, and government authorities to keep daily operations running smoothly.

• Conflict Resolution: Diplomatically resolves scheduling disputes, perfectly balancing instructor well-being with strict airline compliance standards.

Qualification & Professional skills

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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