At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

This role is part of the SITA Global Services (SGS) Communications team. Reporting to the Head of SGS Communications, you will plan, develop, and deliver integrated campaigns that drive awareness of SITA’s and SGS’s strategy, promote change adoption, engage more than 1700 employees, and strengthen our reputation as a trusted service partner to the air transport industry.

In this strategic position, you will design innovative and impactful multi-channel campaigns and own them from concept to execution. Collaboration is critical: you will work closely with portfolio teams, colleagues across geographies, central functions, and other spaneting and communications teams to ensure campaigns resonate globally while meeting specific, measurable goals.

• Create compelling messaging and content for internal and external audiences, including videos
• Weave SITA and SGS narratives into campaigns that connect with employees and stakeholders across diverse channels
• Align content with internal strategies to enhance understanding and commitment to our goals
• Coordinate various projects and manage stakeholders
• Support leadership communications and global PR initiatives
• Track campaign performance through dashboards, surveys, focus groups, and panels
• Ensure communications follow brand guidelines and maintain visibility and relevance

• A degree in Marketing, Business, Communications, Journalism (or a related field), or significant experience in a relevant role, supported by certifications
• 2–5 years of professional experience in spaneting operations, corporate communications, PR/Journalism, product spaneting, or agency work (English required)
• Experience in complex, multicultural, international, fast-paced environment
• Experience in air transport or related industries is a plus

• Understanding of multi-channel communication strategies, including social media, intranet, and digital campaigns.
• Knowledge of approaches to support organizational change and employee adoption of new initiatives.

• Content creation (writing, storytelling, video production)

• Proficiency in content creation software (Adobe Creative Cloud, including Premiere Pro and InDesign).

• Campaign planning and execution

• Project management across matrix organizations and virtual teams

• Familiarity with KPIs, dashboards, surveys, and feedback mechanisms to assess campaign impact.

• Excellent written and verbal communication
• Stakeholder management and collaboration across teams and geographies
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Creative, innovative, and data-driven mindset

• Strategic problem-solving capability

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.