This role is available at any of our stations in North America.

The Regional Training and Compliance Manager (Fueling) is responsible for providing professional and proactive service solutions at all levels across the organization. The Regional Training and Compliance Manager will serve as the liaison between multiple stakeholders, troubleshooting, launching, and providing training solutions to address deficiencies. The Regional Training and Compliance Manager will report to the Director, Compliance Training (Americas)

Key Responsibilities

• Update, design, and develop training and management programs to support operational strategic plan and business objectives.
• Oversee, maintain, and update effective training programs for all levels of operations.
• Design relevant content to inspire, educate, and engage our employees.
• Use proven training metrics to build training programs, complete training needs/ gap analysis.
• Be responsible for the generation, compilation, maintenance, and accuracy of training statistics for the organization.
• Model the companys core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Be responsible for the management, content, and continuous improvement of the company’s LMS Systems.
• Ensure that training is providing the customer service that meets or exceeds Company standards and customer expectations.
• Liaise with multiple stakeholders to include training, Ops Teams, in order to develop & enhance procedures and determine training opportunities in key areas, to include manpower planning, soft skills, and operational programs.
• Other duties as assigned

Safety, Security, and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our Employees. Similarly, all Menzies’ employees have an obligation to assist in maintaining a safe work environment via the following principles:

• Ensure that they work safely in accordance with company policy and procedures.
• Report safety incidents, risks or safety concerns using the Safety Management System (SMS) reporting system.
• Recognize opportunities to contribute to the continuous improvement of safety and its management.
• Stay current with information and knowledge relevant to performing their duties safely.

Qualifications

• Candidate will need 1-3 years of Training administration experience in one of the following lines of Business: Aircraft Fueling or M&O
• Bilingual in English and Spanish is preferred, but not a requirement
• Experience leading and designing web meetings, learning management systems, and event platforms.
• Must be able to set priorities, meet deadlines, and manage multiple tasks.
• Correct use of English grammar, spelling, punctuation, and vocabulary
• Strong working knowledge of all Microsoft Office applications. Learning Management System required
• Excel, Word, and PowerPoint experience required.
• Excellent interpersonal and communication skills required.
• Strong team management, collaboration, and facilitation skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write technical reports and correspondence.
• Ability to read, analyze, and interpret general business periodicals, Federal Aviation Administration (FAA), NFPA 407, ATA 103, Menzies GOM, OSHA Standards, and government regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations; will also evaluate root causes and recommend corrective action.
• Valid state driver’s license, ability to obtain required security clearances, and ability to obtain a driving icon/authorization from the local airport authority.
• Valid US Passport or the ability to obtain a passport
• Must pass all pre-employment testing required.
• Must be able to travel 50 of the time.
• Performs other training duties as assigned by the Director of Training and Compliance

Knowledge, Skills, and Abilities

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills
• Ability to work as part of a team.
• Ability to build relationships.