Incumbent serves as the manager of a cross-functional team responsible for conducting historical and predicative trend analysis; integrated products, and work activities that directly impact the tactical and strategic objectives of the Service Area (SA) organizational units; and often impact the objectives of the FAA as a whole. Duties Help
Duties typically include strategic planning, communicating the organizations vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance of organizational units, coaching and developing staff and organizational capabilities, approving leave, and taking, recommending or approving corrective/disciplinary action, as appropriate.
Integrates work of multiple organizations to meet strategic goals of the organization and the FAA, participates in strategic planning for the FAA, and makes commitments (program, budget, etc) for a major organization.
Defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for multiple organizational units/projects/programs and across multiple functions and/or disciplines.
Leads subject matter experts (SME) who specialized in the development of new and innovative approaches, methodologies, techniques and process improvements, e.g., Business Acumen and analytics. The team is responsible for evaluating the relationships between major program changes and status of organizations, through partnership with the SA Analyst and SME to create actionable products that provide predictive and prescriptive analytics to enable informed management decisions.
Applies a detailed knowledge of the technical aspects of the work that is directed and applies a thorough understanding of the principles of management and strategic planning, and the ability to integrate the work of multiple organizational units/projects/programs to accomplish mission objectives. Leads a team that supports Service Center (SC) groups in conducting requirement interviews, analyzing documents, and drawing connections so that Service Unit (SU) organizations are able to develop clear business decisions and formulate processes using task and workflow analysis, i.e., Business Analysis Body of Knowledge (BABOK) Baseline standards.
Evaluates multiple sources to resolve conflicts and differentiate between actual and required user needs while effectively communicating with internal teams and external organizations to deliver functional requirements. Requires a high level of problem solving that may involve data or systems analysis to determine causal factors and identify and affect solutions. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities.
Through partnership with the SA Analyst or SME, provides advice to SA Leadership for proper program planning and effective decision-making. Uses strong analytical reasoning to understand end users requirements and transform them into operational applications. Develops and recommends approaches to address current and anticipated problems and issues.
Leads SA Analysts or SMEs to identify and resolve challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. Defines and develops internal policies and procedures; predicts potential issues and proposes preventative actions using business analysis techniques.
Communicates with internal and external Lines of Business (LOB), i.e., management at the Senior Executive, SU and SA level. May represent ATO and the SU organizations as a principal point of contact to provide advice and guidance on the applications of policies and procedures. Leads and participates on workgroups that formulate and make recommendations to senior management positions on major projects/policies/issues. Prepares, reviews, and recommends approvals of major reports on projects, programs, and other work activities for internal and external distribution. Develops and delivers briefings to convey strategic vision and/or organizational policies to internal and external audiences.
