On April 28, 2021, Avelo took flight as America’s first new airline in nearly 15 years – ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we’ve done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading!

Overview

The Manager, Fueling and Deicing Operations reports directly to the Director of Airports & Customer Support Innovation and is responsible for overseeing Avelo’s fueling operations and winter weather readiness across the network. This role ensures fueling activities are conducted safely, efficiently, and in full compliance with all regulatory requirements while maintaining operational continuity during winter conditions.

The Manager provides leadership to fueling vendors and station teams, develops and enforces fueling and deicing standards, and coordinates with Airport Operations, Maintenance, Flight Operations, Safety, and OCC teams to ensure operational excellence year-round. This position requires deep technical expertise, strong vendor management skills, and the ability to coordinate high-stakes activities under time-critical conditions.

RESPONSIBILITIES

Fueling Operations Oversight

• Serve as the company’s subject matter expert for all fueling activities, ensuring compliance with FAA, EPA, OSHA, and industry standards.
• Oversee fueling vendor relationships, performance, and contractual compliance at all stations.
• Monitor fueling operations to ensure adherence to quality control standards, fuel testing protocols, and safety procedures.
• Develop and maintain fueling manuals, SOPs, and training programs for station and vendor personnel.
• Coordinate with Maintenance and Flight Operations on fuel-related operational requirements, uplift accuracy, and contamination prevention.

Winter Operations Management

• Lead Avelo’s winter operations readiness program, including deicing, anti-icing, and snow/ice removal coordination.
• Establish winter weather contingency plans for all affected stations, ensuring operational continuity.
• Oversee vendor performance in deicing and winter support activities, ensuring compliance with environmental, safety, and operational requirements.
• Conduct post-event reviews to identify lessons learned and improve winter operations procedures.
• Partner with Airport Operations and OCC to manage winter weather events in real time, mitigating delays and operational disruptions.

Vendor & Contract Management

• Negotiate and manage fueling and winter operations vendor contracts in partnership with Airline Sourcing.
• Monitor vendor KPIs, conduct audits, and enforce corrective actions as needed.
• Build strong relationships with airport authorities, service providers, and fuel suppliers.

Compliance & Safety

• Ensure compliance with FAA Part 139, IATA Fuel Quality Pool (IFQP) requirements, and other applicable regulations.
• Conduct periodic audits of fueling and deicing operations to ensure adherence to company policies and regulatory standards.
• Serve as the point of contact for fuel-related incidents, environmental compliance issues, and winter operations safety events.

Operational Readiness & Improvement

• Implement process improvements to reduce fueling turnaround times and enhance efficiency.
• Evaluate emerging fueling and deicing technologies, recommending adoption where appropriate.
• Provide technical guidance and support for new station openings, including fueling and winter operations readiness.

• Bachelor’s degree in Aviation Management, Operations, or related field; or equivalent work experience.
• Minimum 5 years of experience in airline fueling operations, winter operations management, or related airport operations role.
• At least 2 years of experience in a leadership role managing fueling or deicing programs.
• In-depth knowledge of fueling systems, fuel quality control, and winter operations procedures.
• Ability to travel up to 40 and work flexible hours, including nights, weekends, and holidays as operational needs require.

Preferred

• IATA Fuel Quality Pool (IFQP) certification.
• NATA Safety 1st Professional Line Service or equivalent fueling certification.
• Experience in contract management and vendor oversight.
• Prior experience with airline winter weather operations at multiple stations.

Skills

• Strong leadership and vendor management abilities.
• Technical expertise in fueling operations and fuel quality control.
• Knowledge of environmental compliance requirements related to fueling and deicing.
• Ability to lead in high-pressure, time-critical environments.
• Excellent communication, collaboration, and problem-solving skills.
• Commitment to safety, regulatory compliance, and Customer service excellence.

Key Metrics for Success

• Compliance with all fueling and winter operations regulatory requirements.
• Vendor performance metrics for safety, reliability, and efficiency.
• Reduction in fuel-related delays and winter weather operational disruptions.
• Successful audits with minimal or no findings.

May perform other responsibilities as assigned. Responsibilities and duties may change based on business needs (e.g., emergencies, changes in workload, etc.).

Avelo is an Equal Opportunity Employer