IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the
JSfirm
Manager, B2B Engagement Strategy & Delivery
Job Description:

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

Join a forward-thinking team at the intersection of data innovation and commercial strategy. As Manager of the Global Sales & Distribution Data Team, you will lead the vision, development, and execution of a comprehensive data strategy that treats data as a product—designed, built, and maintained with the same rigor and customer-centric mindset as any other business offering.

What youll do
  • Data as a Product Leadership:
    Champion a product-oriented approach to data—defining clear ownership, roadmaps, and success metrics for data assets that serve internal and external consumers. Ensure data products are discoverable, trustworthy, and continuously evolving to meet business needs.
  • Strategic Data Planning:
    Architect and implement an end-to-end data strategy for Global Sales & Distribution, aligning with enterprise goals and enabling data-driven decision-making across the organization.
  • Agile Delivery & Execution:
    Lead Agile development practices across cross-functional teams. Collaborate with PMO to prioritize initiatives and ensure timely, high-quality delivery of data products and solutions.
  • Stakeholder Engagement:
    Partner with business leaders, product managers, and technical teams to understand needs, educate on data capabilities, and drive adoption of data products.
  • Innovation & Continuous Improvement:
    Foster a culture of experimentation and iteration. Leverage modern data platforms, automation, and AI/ML to enhance the value and usability of data products.
  • Governance & Compliance:
    Ensure all data products adhere to enterprise data governance standards, including data quality, lineage, security, and regulatory compliance.
  • Team Development:
    Mentor and develop a high-performing team of data professionals. Promote a collaborative, product-focused culture that values innovation, accountability, and impact.
  • Data Quality for GenAI Readiness:
    Establish robust data quality frameworks to ensure data is accurate, complete, timely, and context-rich—critical for enabling advanced analytics and GenAI use cases. Drive initiatives to standardize, cleanse, and enrich data, making it AI-ready and aligned with enterprise knowledge models.
All youll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​Bachelor’s degree in relevant field or equivalent experience/training
  • 5 years experience in airline commercial strategy and/or data management, including at least 2 years leading team(s).

Preferred Qualifications- Education & Prior Job Experience

  • ​10 years experience in airline commercial strategy and/or data management, including at least 2 years leading team(s).
  • Experience in integrated spaneting, loyalty programs, B2B sales, airline industry knowledge

Skills, Licenses & Certifications

  • ​Knowledge of airline industry, loyalty program design, airline technology required to deliver fare and customer experience products end-to-end, Global Sales & Distribution channels, B2B consumer behavior, modern customer engagement and spaneting techniques powered by technology
  • Ability to lead a large team according to American’s leadership model
  • Ability to work collaboratively across departments to generate consensus and solicit support for product implementations
  • Ability to propose and defend strategies to senior leadership
  • Ability to interact professionally with B2B channels and customers
What youll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
81 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Dallas, Texas, United States
Type
Permanent
Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
81 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80

JSfirm, LLC

Roanoke, TX

jobs@jsfirm.com

JSfirm LLC, Privacy Policy

All rights reserved. 2001-2025 JSfirm