• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Aerospace Engineering, or other engineering technical discipline with at least six (6) years of experience applying reliability analytics in Aviation sector. Bachelor’s degree requirement may be substituted with an additional three (3) years of direct experience providing aircraft engineering and technical support in an airline environment
• Proficient with data analysis tools such as Python, Excel, Tableau and SQL
• Experience with project execution, teamwork experience, and ability to work across all functions/levels as part of a team
• Strong analytical skills and the ability to understand complex business requirements and define key performance metrics to measure benefits and communicate complex quantitative analysis in a clear, precise, and actionable manner
• Demonstrated familiarity with the airline, transportation, or related industry
• Demonstrated familiarity with aircraft systems, engines, and components
• Demonstrated familiarity with common Aircraft Maintenance Technician practices, including component replacements, aircraft servicing, troubleshooting, inspections, and testing
• Reliability analysis skills to identify root cause of systems problems
• Demonstrated completion of feasibility studies, aircraft surveys, development of technical solutions, and preparation of technical documents and submittals
• Demonstrated participation on industry working groups to represent JetBlue’s interests in various airworthiness, reliability, cost and operational problems
• Ability to interpret sophisticated and technical engineering and original equipment manufactuer (OEM) documents
• Computer literate in Microsoft software such as Excel, Word, Access, PowerPoint, and Project
• Possess reliability analysis skills to identify root cause of systems problems
• Excellent decision making and problem-solving skills
• Available to work a flexible work schedule required including shift, weekend, and holidays
• Able to read, write, and speak English fluently
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Available for overnight travel (20%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Master’s degree in Statistics, Data Science, or Engineering
• Three (3) years of experience with direct reports overseeing, training and coaching other team members
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Airbus experience
• Proficient with Microsoft Office power apps
• Possess reliability analysis skills to identify root causes of system problems
• Excellent decision making and problem-solving skills
• Possess excellent verbal and written communication skills as well as strong analytical abilities
• Able to communicate technical issues in an assertive and tactful manner
• Project management skills
• Able to manage and coordinate several tasks and projects simultaneously

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment
• Hangar environment

Physical Effort:

• Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)

Compensation:

• The base pay range for this position is between $80,000.00 and $136,200.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.