2026 Internship - Delivery Coordinator (Independence, KS)
Description
JOB SUMMARY:
Manages customer delivery process while providing complete customer service and quality satisfaction. Ensures delivery standards and customer expectations are met from order placement though customer delivery and departure. The Delivery Coordinator Intern has a comprehensive knowledge of Cessna aircraft and optional equipment in order to brief and train the customer on the operation and use of cabin equipment and systems.
JOB RESPONSIBILITIES:
Participates as required in the pre-delivery activities including (IFR) acceptance flights, paint reviews, Completion Center meetings, customer post-delivery de-briefs, triages meetingsCoordinates and manages the customer delivery acceptance process including: aircraft documents, operation of equipment, subscriptions, loose equipment, WSC briefings and departure. May also support exterior paint reviews, acceptance flights, interior cabin reviews, customer de-briefs, Completion Center de-briefs as requiredPresents aircraft certification documents to international aviation authorities in order to export an aircraft to an international country. Coordinates with internal departments such as Quality, Airworthiness and Certification to ensure accuracy and resolve issuesManages customer delivery presentation: including aircraft placement, signage, carpet, photographer, special events, static displays, and special requestsDemonstrates and inventories loose equipment with customerAssists customers with aircraft departure including: loading of equipment, spare parts, catering, aircraft stores, electronic equipment, software updates, luggage and special requests. Track backorders, shortages, and shipments to ensure customers needs are metMaintains delivery hangars, customer delivery areas, equipment rooms, presentation equipment and safety itemsCoordinates with internal departments as a team member to identify root cause and corrective actions to improve product quality or enhancements to customer delivery processEnsures complete customer satisfaction throughout process, individual must be customer oriented and have a professional demeanor.
Qualifications
EDUCATION:
Pursuing Bachelors Degree in:
BusinessEngineeringMarketingOther related field
EXPERIENCE :
Proven ability to quickly learn new concepts and apply themProficient skills in Microsoft Office productsProfessional demeanor, excellent written and verbal communications skills, and the ability to work with the public, customers, and interdepartmental personnel
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Recruiting Timeline: Applications for this position will be accepted through October 31, 2025. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: Textron Aviation
Primary Location: US-Kansas-Independence
Job Function: Business Development
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Internship / Co-Op
Shift: First Shift
Job Posting: 09/01/2025, 1:00:00 AM
Job Number: 333148
