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This position is responsible for collecting customer accounts receivable for the Strategic Business Units supported by the Collins Financial Shared Service. The selected candidate will provide world-class customer service to our internal and external customers to ensure that debt is collected both timely and to terms.  Timely communication of the status of customer interactions, potential issues and/or concerns is critical to the success of the position.  

Primary Responsibilities:

• Contact customers through written and verbal means to establish strong working relationships, request payment or to discover reasons for non-payment.
• Document results of customer interactions, including promises to pay, reasons for non-payment and information required for issue resolution.
• Work with internal colleagues to ensure that customer queries are logged and sufficient information is provided for issue resolution and communication of customer payment status to stakeholders.
• Understand customer buying and payment processes to develop strategies to effect prompt payment from customers.
• Comply with Collins Aerospace & RTX policies and audit requirements.
• Assist with the achievement of the CORE business goals.
• Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others.

Preferred Qualifications:

• Prior Credit & Collections experience
• Prior Cash Application and/or reconciliation skills
• Microsoft Office experience
• SAP experience
• Intermediate Excel skills including knowledge of pivot tables and VLOOKUP functions

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

When you join our finance team, you’re joining a team whose impact stretches across the world, and even beyond. Our team supports 70,000 employees across the U.S. and around the globe.  As a United Technologies Corp. subsidiary, we operate with our own business reporting structure, financial dashboards and earnings metrics. This reporting relationship allows finance team members to implement innovative tools for the aerospace spanet in a stand-alone business environment. At Collins Aerospace, you’ll be not only be advancing your career, you’ll be leaving your span on the future of advanced technologies.

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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