Business Information Analyst (Operations & Supply Chain)WoMediorTech & Data40 hoursAt KLM Component Services, we are transforming the way we provide support to airlines worldwide by enhancing global aircraft component availability. Our commitment involves developing and managing an advanced global s
JSfirm
Business Information Analyst (Operations & Supply Chain)
Job Description:
Business Information Analyst (Operations & Supply Chain)
Wo
Medior
Tech & Data
40 hours

At KLM Component Services, we are transforming the way we provide support to airlines worldwide by enhancing global aircraft component availability. Our commitment involves developing and managing an advanced global supply chain, utilizing state-of-the-art technologies and processes to meet the growing demand for our services.

Do you get energy from transforming data into insights? We are looking for a motivated Business Information Analyst to join our team in the Operations & Supply Chain Domain, fortifying and expediting our business transformation efforts.

What will you do?

As a Business Information Analyst, your responsibilities will include:

  • Gain thorough understanding of core processes within KLM Component Services, including Logistics, Commercial, Supply Chain, and Repair.
  • Identify needs and clarify requirements to maximize business value utilizing a combination of Dashboards and Decision Support Tools.
  • Cultivate strong relationships with business Subject Matter Experts (SMEs).
  • Conduct in-depth analysis of data flows, source systems, and data quality issues.
  • Convert business processes into visual data models through diagrams like ERDs.
  • Perform data profiling and data validation to ensure accuracy, completeness, and consistency of datasets used in reporting and analytics.
  • Assist the Product Owner in prioritizing User Stories by providing transparency on business impact.
  • Translate User Stories into actionable work packages for the development team.
  • Reinforce the fundamentals of our Agile methodology to enhance efficiency.
  • Collaborate closely with data engineers, BI developers, and architects to align technical solutions with business needs.
  • Support user acceptance testing (UAT) and facilitate training for end-users on newly developed reports and dashboards.
  • Champion and drive the data-driven strategy within the organization.

Where do you land?

You will be joining a transformational organization geared towards facilitating business growth. As part of KLM Engineering & Maintenances Component Services team, you will contribute to maintaining, repairing, and delivering aircraft components to Air-France-KLM and external clients. Specifically, you will be part of the Transformation, Continuous Improvement, and Data team, where you will be part of the Product Team which is responsible for providing insights across the entire business. This dynamic and expanding team boasts a rich diversity of talents and operates from KLM Engineering & Maintenance situated in Schiphol-East.

Your profile

To excel in this role, you should possess:

  • A minimum of 3 years of experience as a Business Analyst, Information Analyst or in a similar role.
  • Entrepreneurial with a passion for making a significant impact.
  • Strong analytical and conceptual skills, with a data-driven mindset to unlock value.
  • Experience working with cross-functional teams in an Agile environment, with knowledge of Agile methodology and the SAFe framework.
  • Relationship-building skills, fostering strong connections with stakeholders.
  • Solid interpersonal and collaborative skills to effectively interact with diverse stakeholders.
  • A valid EU working permit.

Additionally, you should have:

  • A strong interest in logistics and supply chain.
  • Academic educational background: WO Masters degree.
  • The ability and willingness to (learn to) speak Dutch.
  • Experience with data modeling.
  • Familiarity with tools such as SQL, Power BI, or similar platforms.
  • An affinity with Lean Six Sigma and continuous improvement is a plus.

Explore the perks of working with us
More benefits

If your position allows this: working from home and working from abroad for up to 8 weeks (EU and Caribbean)

2 development budget to be spent freely

Plenty of room for personal development and great career opportunities

Substantial discount on airline tickets (if you have been employed for at least 6 months)

What do we offer
  • A gross salary between 4.252,77 and 6.075,38 per month;
  • Plenty of scope for personal development and great advancement opportunities;
  • An excellent pension scheme and 8 holiday allowance;
  • A year-end bonus of 8.33;
  • A profit-sharing scheme, up to 20;
  • 25 leave days and 5 extra days off;
  • Substantial discount on airfare (when you have been employed for at least 6 months);
  • A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
  • If your job allows it: working from home and up to 8 weeks working from abroad (EU and Caribbean);
  • 2 development budget;

Everyone who works here breathes cybersecurity’

At Air France-KLM, cybersecurity is high on the agenda. That is why we work with advanced tools. Would you like to join us as an analyst or engineer?

Smarter maintenance planning with AI

Pim and Daan helped develop LiMiTS: an AI tool making life easier not only for planners, but also for engineers.

Technology provides access to a completely new world

Jae combines technology with exposure therapy for the reintegration of cabin crew.

Smart flight school thanks to PilotGPT

Studying to become a pilot will soon be much easier, thanks to PilotGPT.

Great Job! Make a difference aboard with MyFlight

KLM has an app that gives crew the necessary information at hand before flight departure: MyFlight.

Navigating Bytes and Business for the Best IT Strategy

This is how Goran and Vincent help Air France-KLM achieve a harmonious IT landscape.

Smarter maintenance planning with AI

Pim and Daan helped develop LiMiTS: an AI tool making life easier not only for planners, but also for engineers.

Ready for your next destination?

Don’t wait any longer and apply for this function before the final boarding call on 07/09/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.Did you know that according to research, women are less likely to apply than men when they dont meet all the job requirements? What a shame. Because, in our view, the perfect candidate is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.

Apply now

Do you think were a match?
Start your journey with us here.

Start application
Ask your Questions

If you have any questions regarding this vacancy, contact our recruiter Lorenzo or hiring manager Robbin!This job has the following ID number: 19518

E-mail LorenzoE-mail RobbinSee FAQ
Company Details
KLM Royal Dutch Airlines
Amsterdamseweg 55
Amstelveen, Noord-Holland Netherlands, International 1182 GP International
www.klm.com/
56 Open Jobs Available
KLM and KLM Cityhopper form the heart of the KLM Group. Via a vast network of 92 European cities and 70 intercontinental destinations. KLM is a partner in the SkyTeam Alliance, which offers passengers even more possibilities, jointly serving 1,063 de...
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Amstelveen, Noord-Holland, Netherlands
Type
Permanent
Company Details
KLM Royal Dutch Airlines
Amsterdamseweg 55
Amstelveen, Noord-Holland Netherlands, International 1182 GP International
www.klm.com/
56 Open Jobs Available
KLM and KLM Cityhopper form the heart of the KLM Group. Via a vast network of 92 European cities and 70 intercontinental destinations. KLM is a partner in the SkyTeam Alliance, which offers passengers even more possibilities, jointly serving 1,063 de...

JSfirm, LLC

Roanoke, TX

jobs@jsfirm.com

JSfirm LLC, Privacy Policy

All rights reserved. 2001-2025 JSfirm