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The Analyst/Sr Analyst, Hull Claims is part of Corporate Insurance team within the Finance Division. This role will support the Hull Claims Manager by utilizing internal systems and resources to collect, analyze, and document all repair information related to aviation hull claims. The analyst will prepare detailed invoices with appropriate backup documentation to support the cost of parts, work hours, task cards, and other related expenses.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Efficiently use internal systems and databases to gather, track, and manage all relevant repair information and documentation
• Collect and organize comprehensive records of all aircraft repairs being tracked for insurance reimbursement, including correspondence, reports, repair estimates, and financial transactions
• Prepare detailed final invoices with appropriate backup documentation to support invoices to the insurance company, including the cost of parts, work hours, task cards, and other related expenses
• Coordinate with internal departments, MROs (Maintenance, Repair, and Overhaul facilities), engine repair facilities, OEMs (Original Equipment Manufacturers), and other stakeholders to gather necessary information and provide updates on claim status
• Conduct thorough investigations and assessments of aviation hull damage claims, leveraging internal resources and systems
• Identify opportunities for process improvements and contribute to the development of best practices in claims handling

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or a certificate in aviation maintenance technology or Aviation Mechanic certificate.
• Strong understanding of aviation maintenance procedures, aviation regulations, and industry standards.

Preferred Qualifications- Education & Prior Job Experience

• 3 years of experience supporting aviation maintenance.
• Experience in aircraft insurance claims processing or a related field.

• Knowledge of aviation regulations and industry best practices.

• Familiarity with aircraft maintenance systems such as ASOM, Air Vault, FCXP, SAFE, Sceptre, TODS, etc.

Skills, Licenses & Certifications

• AMT (Aviation Maintenance Technician) certification
• Strong analytical and problem-solving skills.
• Familiarity with aviation industry regulations and standards
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to maintain accuracy in a high-volume claims processing environment.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.